Customer reviews of Grantham Car Shop

By Antonio Grella on 26 July 2021 | Verified purchase

Very relaxed atmosphere and no pressure for a sale whatsoever. It was a case of here's the keys , take as long as you like to familiarise yourself with the car. The volvo XC70 was first class and great value compared to other dealers. I highly recommend anyone looking for a vehicle from a dealer to go to GCS. Level of service is top notch. Will shop there again in the future. Many thanks once again for a superb car !

By Megan Brown on 29 June 2021 | Verified purchase

I travelled from ‘Ipswich, Suffolk’ to purchase a car from Grantham Car Shop and it was definitely worth the journey. Bob was extremely helpful and friendly. It was a pleasure to buy a car from them and I’m so pleased with my new purchase!

By Claire Farrag on 17 June 2021 | Verified purchase

Excellent customer service throughout the whole process they couldn’t do enough for us and kept us updated whilst the van went through the body shop. Would fully recommend this garage

By Trae S on 23 March 2021 | Verified purchase

Responses were quick and very helpful in terms of finance options and car details

Reply from Grantham Car Shop on 24/03/21

Hi Trae Thank you for your great review. We try to be as quick as we can under the current circumstances.

By Tina H on 11 March 2021 | Verified purchase

Perfect transaction from start to finish, The entire team were amazing. My car is beautiful and well looked after. Not a fault in the whole process.

Reply from Grantham Car Shop on 18/03/21

Thank you for your kind review Tina. I am glad you are enjoying your new car.

By Owen C on 09 March 2021 | Verified purchase

Excellent - highly recommend. No pushy salesman - swift service and excellent communication given the current situation.

Reply from Grantham Car Shop on 18/03/21

Thank you for taking the time to leave us this great review Owen. We do pride ourselves in not been pushy.

By Mandy H on 06 March 2021 | Verified purchase

The chaps at Grantham Car Shop could not have made my purchase any easier, especially given the restrictions of lockdown. They were friendly, not at all pushy and answered all my questions. I haven't bought a car from a dealer before and was quite worried but they made it so straightforward. It was also nice to buy from a small place with a couple of friendly staff who clearly care about their giving their customers a good experience. Five stars all round.

Reply from Grantham Car Shop on 18/03/21

Thank you for great review Mandy. We pride ourselves on not been pushy and let the customer decide if and when they want to buy from us.

By Melanie D on 06 March 2021 | Verified purchase

Great service despite covid restrictions. Willing to go above and beyond and reasonable prices

Reply from Grantham Car Shop on 18/03/21

Thank you for your lovely review Mel it is much appreciated.

By Paul N on 16 February 2021 | Verified purchase

great experience very easy to deal with considering the restrictions at the minute would use them again

Reply from Grantham Car Shop on 18/03/21

Thank you for your comments, a nice review is always appreciated. We always try and make it as easy as possible for customers to deal with us.

By Michael C on 02 February 2021 | Verified purchase

Due to covid restrictions i couldn't go and see the car, let alone test drive it. The people I dealt with over the phone were very professional and knew their job. There were lots of photos of the car on AutoTrader including the interior. None of them showed the rip in the drivers side bulsta.

Reply from Grantham Car Shop on 18/03/21

Hi Michael Thank you for taking the time to leave us a review. If you look at our website we take the exact same set of pictures from the same angles for every car put on the internet. Nothing is hide intentionally from our customers on these pictures. During the lock down period all our customers have a 14 day period to return the car to us for a refund if they are not happy. Please feel free to email me at sales@granthamcarshop.co.uk with a picture of the seat and also your contact phone number and i will pass it to the interior repair company we use and lets see if we can get it sorted for you. Regards Bob